If you have been directed to this page by a Charlie’s Computer Service technician, please click the link below to download the remote support software client:

rs_windows  rs_macs

Disclaimer: This above software runs on its own and will not install itself on your computer. You will be required to provide an ID and password generated by the software that you will need to give to the supporting agent to allow remote access. The password will change at the end of each session, so rest assured, your computer can not be accessed after a session without your consent.